Terms of Use

Article 1 (Purpose)

These Terms of Service ("Terms") govern the rights, obligations, and responsibilities between NTurn ("Company") and users in relation to the use of the generative-AI translation and localization platform ("Service") provided by the Company.

Article 2 (Definitions)

1. "Service" means AI translation of text, spreadsheets, and documents; Translation Memory (TM); Termbase; Style Guides; RAG search; and all related features provided by the Company.
2. "User" means any member or non-member who agrees to these Terms and uses the Service.
3. "Member" means a person who has completed registration by providing personal data to the Company.
4. "Content" means source files, text, and terminology data that a User uploads or enters, and the translation outputs derived therefrom.
5. "Translation Output" means the translation produced by the Service from a User's Content.

Article 3 (Effect and Amendment of the Terms)

1. The Company posts these Terms where Users can easily review them.
2. The Company may amend these Terms within the limits of applicable law, providing notice at least 7 days before the effective date (at least 30 days in advance for material or unfavorable changes), stating the effective date and the reasons.
3. If a User does not express objection before the effective date of an amendment, the User is deemed to have agreed to it.

Article 4 (Provision and Modification of the Service)

1. The Company provides AI translation, the integrated workspace, TM/Termbase/Style Guide management, RAG search, and other features it designates.
2. The Company may modify all or part of the Service for operational or technical reasons, with prior notice.
3. The Service is provided 24/7 in principle but may be temporarily suspended for maintenance, equipment failure, or force majeure.

Article 5 (Formation of the Service Agreement)

1. The agreement is formed when the User agrees to these Terms, applies for membership, and the Company accepts the application.
2. The Company may refuse or later terminate an agreement in cases of identity theft, false information, fraudulent use, or violation of law.

Article 6 (User Obligations)

1. Users must comply with applicable laws, these Terms, and the Company's notices.
2. Users must hold valid rights (copyright, usage rights, etc.) in the Content they upload and must not infringe the intellectual property, personal data, or trade secrets of third parties.
3. Users must not upload others' personal data, illegal or harmful information, or malicious code.
4. Users are responsible for managing their account credentials and may not transfer or lend access to third parties.

Article 7 (Ownership and Use of Content)

1. Rights in the Content and Translation Output remain with the User. The Company does not claim ownership of Content.
2. The Company processes Content only to the extent necessary to provide, operate, and improve the Service, and does not use User Content to train AI models.
3. The Company may store and use a User's TM and Termbase to improve translation quality, limited to providing the Service to that User.

Article 8 (Storage and Deletion of Content — Short-Term Retention Policy)

1. Original uploaded files are stored only for the minimum period needed for translation processing and delivery, and are automatically deleted within a maximum of 7 days (168 hours) after upload.
2. Users may request manual deletion at any time, including immediate deletion within 24 hours of upload; the Company deletes the file and derived data promptly upon request.
3. Translation Outputs and data the User explicitly saves (projects, TM, Termbase) are retained until the User deletes them or closes the account.
4. The Company may transmit Content to external AI providers (Anthropic, OpenAI, Google, etc.) for processing, using APIs under terms that prohibit the use of input data to train the providers' models.
5. Deletion method: electronic files are permanently erased in a non-recoverable manner.

Article 9 (Limitations of AI Translation and Disclaimer)

1. Translation Outputs are AI-generated and are not guaranteed to be accurate, complete, or fit for any particular purpose.
2. For important uses (legal, medical, pharmaceutical, contractual), Users must have outputs reviewed by qualified professionals; the Company is not liable for damages arising from using outputs as-is.
3. Users are responsible for disputes and damages arising from uploading Content without proper rights and must indemnify the Company for any resulting loss.

Article 10 (Intellectual Property)

1. All intellectual property in the Service, software, UI, trademarks, and logos created or owned by the Company belongs to the Company.
2. Users may not copy, reverse-engineer, distribute, or create derivative works of the Service without the Company's prior written consent.
3. Any license to use Content under these Terms is a limited license granted to the Company for the purpose of providing the Service and does not transfer copyright in User Content to the Company.

Article 11 (Fees and Payment)

1. Parts of the Service are paid; fees, payment, and refunds follow the in-service pricing information and separate policies.
2. Payments for paid Services are processed through the Company's designated payment gateway (PG).

Article 12 (Termination and Restriction of Use)

1. Users may terminate the agreement at any time by closing their account; upon closure, the Company deletes the User's data except information it must retain under applicable law.
2. The Company may restrict use or terminate the agreement, after prior notice, if a User violates these Terms or applicable law.

Article 13 (Liability and Limitation)

1. The Company is not liable for damages caused by force majeure, the User's fault, or failures of third parties (AI providers, carriers, etc.).
2. Where the Company is liable, its aggregate liability is limited, to the extent permitted by law, to the fees the User paid in the most recent three months (except in cases of the Company's willful misconduct or gross negligence).

Article 14 (Governing Law and Disputes)

1. These Terms and use of the Service are governed by the laws of the Republic of Korea.
2. Disputes are resolved through mutual consultation; failing that, either party may bring an action before the competent court under the Korean Civil Procedure Act.

Supplementary Provisions

These Terms take effect on June 23, 2026. (Draft — effective date to be confirmed after legal review.)